Transact incident

NetMenu - Upgrade Notification - Australia 1 & 2 Staging

Minor Resolved View vendor source →

Transact experienced a minor incident on August 31, 2026, lasting 10d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 03:00 PM UTC
Resolved
Sep 10, 2026, 06:18 PM UTC
Duration
10d 3h
Detected by Pingoru
Aug 31, 2026, 03:00 PM UTC

Update timeline

  1. monitoring Aug 31, 2026, 03:00 PM UTC

    Maintenance tasks: Illumia will be upgrading NetMenu CBORD Hosted (SaaS) to Release v26.04.0101 in the following environments: NetMenu Australia 1 Staging, NetMenu Australia 2 Staging from 1:00 AM to 6:00 AM - AEST Release notes for this release can be accessed from the CBORD Hub by selecting Support > Support Help Center > Release Notes & User Guides . US: https://hub.cbord.com Canada: https://ca.hub.cbord.com Australia: https://au.hub.cbord.com Expected impact: The system will be unavailable during the upgrade installation. We apologize for any inconvenience.

  2. monitoring Aug 31, 2026, 08:00 PM UTC

    The scheduled maintenance has been completed and the impacted systems are operating normally.