Is Transact down?
Last checked 6m ago47 active incidents: Illumia Payments - ERP Integration, Illumia Payments - ERP Integration · +45 more
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Real-time Transact status, recent outages, and incident history — pulled directly from Transact's official status page at https://status.transactcampus.com/rss every 5 minutes. Pingoru tracks 0 Transact services and has captured 50 incidents in the last 90 days (84.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Transact reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 7 days-
1 update · show timeline
- monitoring · May 13, 2026, 04:00 AM UTC
<p><span style="font-size: 12px; font-family: Poppins;">The Campus ID Software Services Engineering team will deploy a TSE Software patch to v4.1.9 in hosted environments.</span></p><p><span style="font-size: 12px; font-family: Poppins;">The upgrade will be completed within a single day, with each institution experiencing an estimated six-hour outage during the process.</span></p><p><span style="font-size: 12px; font-family: Poppins;">Please review the TSE Upgrade schedule below:</span></p><table class="table table-bordered" style="width: 650px;"><tbody><tr><td><span style="font-weight: bolder;"><span style="font-size: 14px; font-family: Poppins;">Activity</span></span></td><td><span style="font-weight: bolder;"><span style="font-size: 14px; font-family: Poppins;">Upgrade Window</span></span></td><td><span style="font-weight: bolder;"><span style="font-size: 14px; font-family: Poppins;">Impact</span></span></td></tr><tr><td><p><span style="font-size: 14px; font-family: Poppins;">TSE Software Upgrade</span><br /></p></td><td><p><span style="font-size: 14px;">May 13, 2026 (12:00 AM ET - 06:00AM ET)</span></p><p><span style="font-size: 14px;">May 12, 2026 (11:00 PM CT - 05:00 AM CT)</span></p><p><span style="font-size: 14px;">May 12, 2026 (10:00PM MT - 04:00 AM MT)</span></p><p><span style="font-size: 14px;">May 12, 2026 (09:00 PM PT - 03:00 AM PT)</span><br /></p></td><td><p><span style="font-size: 14px;">~6 HRS - ALL TSE Services will be offline</span><br /></p></td></tr></tbody></table><p><span style="font-size: 12px;">Individual cases will be created for each institution’s upgrade, where all related communications and release documentation will be provided. Please review the attached materials in advance and direct any questions through the respective case.</span></p><p><span style="font-size: 12px;">Institutions with a Test Hosted Environment will be upgraded to </span><strong>TSE 4.1.9</strong><span style="font-size: 12px;"> on </span><strong>May 6, 2026, from 07:00 AM to 01:00 PM MST (10:00 AM to 04:00 PM ET)</strong><span style="font-size: 12px;">. This upgrade will occur one week prior to the scheduled start of Production patch deployments.</span></p><p><span style="font-size: 12px;"> </span></p><p><span style="font-size: 12px;">Please note that the TSE software patch will be applied to all </span><strong>production (LIVE) hosted institutions</strong><span style="font-size: 12px;"> during their designated maintenance windows.</span></p><p><span style="font-size: 14px;"><span style="font-weight: bolder; font-size: 12px;">Expected impact:</span></span></p><p class="MsoNormal"><span style="font-size: 12px;">T</span><span style="font-size: 12px;">he TSE system will be unavailable during the upgrade window specified in each case.</span></p><span style="font-size: 12px;"> </span><p><span style="font-size: 12px;">Illumia is committed to keeping clients informed of all scheduled maintenance affecting production systems. If you have any questions or experience issues after the maintenance window has concluded, please open a case through Illumia Connect or contact Support at </span><span style="font-size: 12px; font-weight: bolder;">1-888-381-8054</span><span style="font-size: 12px;">, Option</span><span style="font-size: 12px;"> </span><span style="font-size: 12px; font-weight: bolder;">2</span><span style="font-size: 12px;">, then</span><span style="font-size: 12px;"> </span><span style="font-size: 12px; font-weight: bolder;">1</span></p>
Latest: <p><span style="font-size: 12px; font-family: Poppins;">The Campus ID Software Services Engineering team will deploy a TSE Software patch to v4.1.9 in hosted environments.</span></…
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1 update · show timeline
- monitoring · May 06, 2026, 10:00 PM UTC
<p> <span style="font-size: 14px; font-family: Poppins;"> </span> <span style="font-size: 14px;"> <b>Maintenance tasks:</b> </span> </p> <p><span style="font-size: 14px;">Transact Cloud Services will be performing routine Jasper Reporting Services maintenance.</span></p> <p> <span style="font-size: 14px;"> <b>Expected impact:</b> </span> <br /> </p> <p> </p> <p><span style="font-size: 14px;">The Jasper Reporting application will be unavailable for approximately 60 minutes or less while servers are updated. Users may see a timeout during this period. </span></p><p><span style="font-size: 14px;">There is <b>No</b> expected impact to transaction processing during this time.</span></p> <p> <span style="font-size: 14px;">Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via </span> <u><a href="https://connect.transactcampus.com" target="_blank">Illumia Connect</a> </u><span style="font-size: 14px;"> or 1-888-381-8054, Option 4 then follow the appropriate prompts for Illumia SaaS Client Support.</span> <br /> </p>
Latest: <p> <span style="font-size: 14px; font-family: Poppins;"> </span> <span style="font-size: 14px;"> <b>Maintenance tasks:</b> </span> </p> <p><span style="font-size: 14px;">Transact …
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1 update · show timeline
- monitoring · Apr 30, 2026, 08:30 AM UTC
<p> <span style="font-size: 14px; font-family: Poppins;"> <b> </b> </span> <span style="font-size: 14px;"> <b>Maintenance tasks:</b> </span> </p> <p> <span style="font-size: 14px;">Illumia will perform scheduled maintenance on the Mobile Ordering environment.</span> </p> <p> <span style="font-size: 14px;"> <b>Expected impact:</b> </span> </p> <p><span class="" style="font-size: 14px;">During this maintenance window, there may be an <b>intermittent impact</b> on Just Walk Out locations for menu sync. All other aspects of Mobile Ordering are expected to function normally.</span> </p> <p> <span class="" style="font-size: 14px;">If you have any questions or experience any issues after the maintenance window has passed, please open a case via </span><a href="https://connect.transactcampus.com" target="_blank"><u><b>Illumia Connect</b></u></a><span style="font-size: 14px;"> or call Illumia Support at 888-381-8054, Option 3.</span> <br /> </p> <p> <br /> </p>
Latest: <p> <span style="font-size: 14px; font-family: Poppins;"> <b> </b> </span> <span style="font-size: 14px;"> <b>Maintenance tasks:</b> </span> </p> <p> <span style="font-size: 14px;"…
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1 update · show timeline
- monitoring · Apr 29, 2026, 02:36 PM UTC
<p> <span style="font-size: 14px;">This incident has been resolved and all systems are now operating normally.</span> </p> <p> <span style="font-size: 14px;">Impacted clients may need to reattempt yesterday’s failed transactions within Online Service Manager.</span> </p>
Latest: <p> <span style="font-size: 14px;">This incident has been resolved and all systems are now operating normally.</span> </p> <p> <span style="font-size: 14px;">Impacted clients may n…
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1 update · show timeline
- monitoring · Apr 28, 2026, 09:14 PM UTC
<p><span style="font-size: 14px; font-family: Poppins;">Engineers have determined that a phased restart of services should re-enable online lookups for this subset of clients and we are starting that process now. There should be no impact to existing services. Online Postings will be fixed with service restarts over night. Clients who are experiencing connection errors with Online Postings may need to retry postings from the Online Service Manager after the services have been restarted.</span><br /></p>
Latest: <p><span style="font-size: 14px; font-family: Poppins;">Engineers have determined that a phased restart of services should re-enable online lookups for this subset of clients and w…
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See the full Transact outage history
45 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Outage history
Past 30 days · 47 incidents- Illumia Payments - ERP Integration OngoingStarted Apr 29, 2026, 02:36 PM UTC · ● 6h 37m
- Illumia Payments - ERP Integration OngoingStarted Apr 28, 2026, 09:14 PM UTC · ● 23h 59m
- Illumia Payments - ERP Integration OngoingStarted Apr 28, 2026, 06:24 PM UTC · ● 1d 2h
- Illumia Payments - ERP Integration OngoingStarted Apr 28, 2026, 05:14 PM UTC · ● 1d 3h
- Illumia Insights - Software Release Notification OngoingStarted Apr 28, 2026, 09:00 AM UTC · ● 1d 12h
- Illumia Insights - Software Release Notification OngoingStarted Apr 28, 2026, 05:00 AM UTC · ● 1d 16h
- Illumia Insights - Software Release Notification OngoingStarted Apr 27, 2026, 04:00 PM UTC · ● 2d 5h
- Illumia Payments - Scheduled Maintenance OngoingStarted Apr 26, 2026, 10:00 AM UTC · ● 3d 11h
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