Is Transact down?

Last checked 4m ago
Current status
Transact is up

No incidents right now.

Transact is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.

Real-time Transact status, recent outages, and incident history: pulled directly from Transact's official status page at status.illumiatech.com every 5 minutes. Pingoru tracks 174 Transact services and has captured 181 incidents in the last 90 days (96.71% uptime). Get email, Slack, Discord, or webhook alerts the moment Transact reports a new incident, free for 3 monitors, no credit card.

Users who monitor Transact also follow these Payments services: Afterpay Square Authorize.Net Cash App FreedomPay Clover Klarna JotForm Wise Breadcrumb View all 8,000+ providers
Transact uptime 96.71% uptime · past 90 days
Mon Wed Fri
AugSepOctNov
Less More

Active incidents 2

  1. Ongoing ● 5d 4h
    Started Oct 26, 2026, 10:09 PM UTC
    TSE HostedTransact IDXTSE HostedTSE HostedTSE On PremiseTSE HostedTSE HostedTransact IDXTSE On Premise
    Timeline · 1 update
    • investigating · Oct 26, 2026, 10:09 PM UTC

      **Updated Notice with revised Release Date information** A software update for Verify is scheduled for October 28th. Release 2.4 is an over-the-air (OTA) update. Automatic updates will take place for devices. For TSE-connected devices, if a device is currently in Unattended Mode, it will return to that state after the update completes. For IDX-connected devices, if a device is currently in Unattended Mode, it will return to the Operator Sign In screen. This release includes support for IDX Meal and Stored Value features, along with other new features and resolved issues. The detailed Release Notes for this release can be found here . If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054.

    Latest: **Updated Notice with revised Release Date information** A software update for Verify is scheduled for October 28th. Release 2.4 is an over-the-air (OTA) update. Automatic updates …

  2. Ongoing ● 5d 23h
    Started Oct 26, 2026, 03:08 AM UTC
    Cloud POSCloud POSCloud POSCloud POSCloud POS
    Timeline · 1 update
    • investigating · Oct 26, 2026, 03:08 AM UTC

      Illumia is excited to announce the release of Cloud POS Windows Register 5.1.41 and Windows Kiosk 5.1.36 on October 26th. After the release is made available, clients may perform a binary sync at any time to receive the latest features and fixes on register and kiosk devices. As a reminder, sending a binary sync will reboot the POS device. Please be sure to read the Cloud POS Windows Register 5.1.41 Release Notes and the Windows Kiosk 5.1.36 Release Notes to learn more. If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054, Option 3.

    Latest: Illumia is excited to announce the release of Cloud POS Windows Register 5.1.41 and Windows Kiosk 5.1.36 on October 26th. After the release is made available, clients may perform a…

Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 22, 2026, 06:50 PM UTC · Resolved Oct 22, 2026, 06:50 PM UTC
    Timeline · 2 updates
    • identified · Oct 22, 2026, 06:50 PM UTC

      Some Slack customers experienced disrupted real-time connections, delayed message delivery, and errors loading conversation history on October 22, 2026, starting at 16:08 UTC. A large number of active connections closed at once and then reconnected, which briefly strained the services customers rely on to send and read messages. By 16:26 UTC, connections had reconnected and service had returned to normal. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

    • resolved · Oct 22, 2026, 06:50 PM UTC

      Resolved.

    Latest: Resolved.

  2. Resolved 22h 31m
    Started Oct 21, 2026, 05:57 PM UTC · Resolved Oct 22, 2026, 04:28 PM UTC
    GETAdministrationAll PlatformsFood Orders/PrintingGETAdministrationAll PlatformsFood Orders/PrintingGETAdministration
    Timeline · 2 updates
    • investigating · Oct 21, 2026, 05:57 PM UTC

      Users are currently unable to submit ID photos for review through the desktop version of the GET User Website. All other GET functionality, including the ability to submit ID photos through the mobile version of the GET User Website or through the GET Admin Website, remains operational. We will post an update once full functionality is restored. Thank you for your patience.

    • resolved · Oct 22, 2026, 04:28 PM UTC

      ID photo submission through the desktop version of the GET User Website is once again available now. All systems are now operating normally.

    Latest: ID photo submission through the desktop version of the GET User Website is once again available now. All systems are now operating normally.

  3. Resolved 38m
    Started Oct 21, 2026, 05:22 PM UTC · Resolved Oct 21, 2026, 06:01 PM UTC
    Timeline · 4 updates
    • investigating · Oct 21, 2026, 05:22 PM UTC

      We are actively investigating reports of a service disruption affecting Bitbucket. We will share updates here as more information is available.

    • investigating · Oct 21, 2026, 05:39 PM UTC

      We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are seeing some recovery, and will continue to share additional updates here as more information is available.

    • monitoring · Oct 21, 2026, 05:51 PM UTC

      The issue has been resolved, and services are now operating normally for all affected customers. We will continue to monitor closely to confirm stability.

    • resolved · Oct 21, 2026, 06:01 PM UTC

      On October 21, 2026, Bitbucket experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.

    Latest: On October 21, 2026, Bitbucket experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for…

  4. Resolved 1h 16m
    Started Oct 21, 2026, 02:28 PM UTC · Resolved Oct 21, 2026, 03:45 PM UTC
    Timeline · 3 updates
    • investigating · Oct 21, 2026, 02:28 PM UTC

      We are investigating an issue impacting the project sidebar and navigation in Jira Cloud. Users may encounter timeouts or missing menus when attempting to access project views. Teams are actively analyzing telemetry to identify a mitigation. We will provide our next update in 60 minutes, or sooner.

    • monitoring · Oct 21, 2026, 03:01 PM UTC

      Mitigations are in place and we are seeing recovery across Jira Cloud navigation services. Project sidebars are now loading as expected. Our teams continue to monitor the situation, and we expect to confirm full resolution in our next update in 1 hour or sooner.

    • resolved · Oct 21, 2026, 03:45 PM UTC

      On October 21, 2026, JIRA, JSM, JPD, and JWM users may have experienced performance degradation impacting the project sidebar and navigation. The issue has now been resolved, and the service is operating normally for all affected customers.

    Latest: On October 21, 2026, JIRA, JSM, JPD, and JWM users may have experienced performance degradation impacting the project sidebar and navigation. The issue has now been resolved, and t…

  5. Resolved 1h 16m
    Started Oct 21, 2026, 02:28 PM UTC · Resolved Oct 21, 2026, 03:45 PM UTC
    Timeline · 3 updates
    • investigating · Oct 21, 2026, 02:28 PM UTC

      We are investigating an issue impacting the project sidebar and navigation in Jira Cloud. Users may encounter timeouts or missing menus when attempting to access project views. Teams are actively analyzing telemetry to identify a mitigation. We will provide our next update in 60 minutes, or sooner.

    • monitoring · Oct 21, 2026, 03:01 PM UTC

      Mitigations are in place and we are seeing recovery across Jira Cloud navigation services. Project sidebars are now loading as expected. Our teams continue to monitor the situation, and we expect to confirm full resolution in our next update in 1 hour or sooner.

    • resolved · Oct 21, 2026, 03:45 PM UTC

      On October 21, 2026, JIRA, JSM, JPD, and JWM users may have experienced performance degradation impacting the project sidebar and navigation. The issue has now been resolved, and the service is operating normally for all affected customers.

    Latest: On October 21, 2026, JIRA, JSM, JPD, and JWM users may have experienced performance degradation impacting the project sidebar and navigation. The issue has now been resolved, and t…

See the full Transact outage history

145 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Transact outage history →

Or sign up free to get alerts when Transact breaks · 10 free monitors · No credit card

Incident record

Since April 2026 · Fastly Statuscast · 174 components checked every 5 minutes
319incidents recorded
319last 12 months
150last 90 days
7 daystypical duration, 12 months

The longest incident in the last year, Chat functionality unavailable on Slack Help page on June 26, 2026, ran for 16 days. 31 maintenance windows announced in the same period.

Most affected components, last 12 months

  • NetMenu4
  • NetMenu4
  • NetMenu4
  • NetMenu4
  • US4

Latest incidents

  • Verify - Software Release October 26, 2026 · still open · notice

    **Updated Notice with revised Release Date information** A software update for Verify is scheduled for October 28th. Release 2.4 is an over-the-air (OTA)…

  • Cloud POS - Windows Register and Kiosk Software Release Notification October 26, 2026 · still open · notice

    Illumia is excited to announce the release of Cloud POS Windows Register 5.1.41 and Windows Kiosk 5.1.36 on October 26th. After the release is made available…

  • Slack Real-Time Connection Disruption October 22, 2026 · under a minute · major outage

    Some Slack customers experienced disrupted real-time connections, delayed message delivery, and errors loading conversation history on October 22, 2026…

Outage history

Past 90 days · 150 incidents View full outage history →