Transact incident

Jira - Work Item transition failures

Minor Resolved View vendor source →

Transact experienced a minor incident on September 1, 2026, lasting 9d 8h. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 10:11 AM UTC
Resolved
Sep 10, 2026, 06:40 PM UTC
Duration
9d 8h
Detected by Pingoru
Sep 01, 2026, 10:11 AM UTC

Update timeline

  1. monitoring Sep 01, 2026, 10:11 AM UTC

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.