Transact incident
Transact International Payments - Scheduled Maintenance
Transact experienced a minor incident on August 29, 2026, lasting 9d 17h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 29, 2026, 09:00 AM UTC
Maintenance tasks: Our International Payments partner will be performing Standard monthly Linux patching & performance maintenance. Expected impact: The Illumia International Payment option will be unavailable for approximately two (2) hours. All other payment methods, including credit cards, eCheck and other international payments options, will remain available and unaffected. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.
- monitoring Aug 29, 2026, 11:00 AM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.