Transact incident

NetMenu - Upgrade Notification - NetMenu US 12 Production

Minor Resolved View vendor source →

Transact experienced a minor incident on September 1, 2026, lasting 9d 11h. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 07:00 AM UTC
Resolved
Sep 10, 2026, 06:29 PM UTC
Duration
9d 11h
Detected by Pingoru
Sep 01, 2026, 07:00 AM UTC

Update timeline

  1. monitoring Sep 01, 2026, 07:00 AM UTC

    Maintenance tasks: Illumia will be upgrading NetMenu CBORD Hosted (SaaS) to Release v26.04.0100 in the following environments: NetMenu US 12 Production from 12:00 AM to 5:00 AM your local time Release notes for this release can be accessed from the CBORD Hub by selecting Support > Support Help Center > Release Notes & User Guides . US: https://hub.cbord.com Canada: https://ca.hub.cbord.com Australia: https://au.hub.cbord.com Expected impact: The system will be unavailable during the upgrade installation. We apologize for any inconvenience.

  2. monitoring Sep 01, 2026, 12:00 PM UTC

    The scheduled maintenance has been completed and the impacted systems are operating normally.