Topstep Outage History

Topstep is up right now

Topstep had 18 outages in the last 2 years totaling 1107h 48m of downtime, averaging 0.7 incidents per month.

There were 18 Topstep outages since October 20, 2025 totaling 1107h 48m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.topstep.com

Major October 11, 2026

We’re looking into an issue impacting Live Traders

Detected by Pingoru
Oct 11, 2026, 10:29 PM UTC
Resolved
Oct 11, 2026, 11:17 PM UTC
Duration
47m
Affected: TopstepX
Timeline · 2 updates
  1. investigating Oct 11, 2026, 10:29 PM UTC

    Hey Traders, Trading is currently unavailable in our Live accounts. Our team is investigating and working to get the platform restored as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

  2. resolved Oct 11, 2026, 11:17 PM UTC

    Hey Traders, Everything with Live Trading is fully restored and operating normally. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Read the full incident report →

Minor July 13, 2026

We’re looking into an issue impacting some traders.

Detected by Pingoru
Jul 13, 2026, 10:27 PM UTC
Resolved
Jul 13, 2026, 10:56 PM UTC
Duration
28m
Affected: TopstepX
Timeline · 3 updates
  1. investigating Jul 13, 2026, 10:27 PM UTC

    Hey Traders, We’re receiving reports that there is an ongoing issue with the data for the ES instrument. Trading is currently disabled on this instrument. Our team is investigating and working to get the platform restored as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

  2. monitoring Jul 13, 2026, 10:42 PM UTC

    Hey Traders, The data has been restored to the ES instrument at 17:37:30 CDT. Trading is currently enabled on this instrument, though we’re continuing to monitor closely to ensure everything stays stable. **We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.** __________________________________ If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/

  3. resolved Jul 13, 2026, 10:56 PM UTC

    Hey Traders, Everything with the data for the ES instrument is fully restored and operating normally. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Read the full incident report →

Minor May 31, 2026

We’re checking on a minor issue.

Detected by Pingoru
May 31, 2026, 10:00 PM UTC
Resolved
May 31, 2026, 10:49 PM UTC
Duration
49m
Affected: TopstepX
Timeline · 2 updates
  1. investigating May 31, 2026, 10:39 PM UTC

    Hey Traders, We’re looking into reports of charts not updating automatically. Impact: Until we resolve it, you may notice delayed updates to your charts - refreshing the page will show the new bars - Trading is unaffected. Our team is investigating and working to get the charts fully functional. We’re on it and will share another update soon. Thanks for hanging in there. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

  2. resolved May 31, 2026, 10:49 PM UTC

    Hey Traders, The issue (1700-1748 CDT) with charts not updating properly has been fully resolved. Your charts should now be operating normally. Thanks for sticking with us. We know every second counts, and we’re glad to have you back to normal. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Read the full incident report →

Notice May 8, 2026

Partial AWS Outage

Detected by Pingoru
May 08, 2026, 03:42 AM UTC
Resolved
May 09, 2026, 03:46 AM UTC
Duration
1d
Affected: TopstepX
Timeline · 2 updates
  1. monitoring May 08, 2026, 03:42 AM UTC

    We are monitoring an ongoing AWS outage. Our services remain operational.

  2. resolved May 09, 2026, 03:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 24, 2026

We’re looking into a platform-wide issue.

Detected by Pingoru
Apr 24, 2026, 06:12 PM UTC
Resolved
Apr 24, 2026, 06:30 PM UTC
Duration
17m
Affected: New Dashboard
Timeline · 3 updates
  1. investigating Apr 24, 2026, 06:12 PM UTC

    We’re aware of an issue impacting the Dashboard that’s currently affecting all traders. You may not be able to log in or view data right now. Our team is investigating and working to get the platform back up as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

  2. identified Apr 24, 2026, 06:20 PM UTC

    We’ve identified what’s causing the issue with the Topstep Dashboard. Our engineering team is working on a fix now to restore systems as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.

  3. resolved Apr 24, 2026, 06:30 PM UTC

    Everything with Topstep Dashboard is fully restored and operating normally. You can safely access your account or review your stats. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Read the full incident report →

Minor January 25, 2026

Live Trading Disabled due to CME issue

Detected by Pingoru
Jan 25, 2026, 11:25 PM UTC
Resolved
Jan 25, 2026, 11:52 PM UTC
Duration
26m
Affected: TopstepX
Timeline · 2 updates
  1. identified Jan 25, 2026, 11:25 PM UTC

    We’ve identified what’s causing the issue with Live Funded Accounts trading. Impact: All Live Funded traders are currently unable to trade due to CME issues. The CME is currently working on resolving this issue as quickly as possible. Once the issue has been resolved, Live Trading will resume. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.

  2. resolved Jan 25, 2026, 11:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2025

We’re checking on a minor issue

Detected by Pingoru
Dec 04, 2025, 03:42 PM UTC
Resolved
Dec 04, 2025, 04:32 PM UTC
Duration
49m
Affected: TopstepX
Timeline · 3 updates
  1. investigating Dec 04, 2025, 03:42 PM UTC

    Hey Traders, We’re looking into reports of TopstepX acting up , things like order execution not happening as expected. Impact: Most traders are unaffected at this point but if you notice any unexpected behavior please refrain from trading while we investigate. Our team is reviewing now to get this cleaned up. We’re on it and will share another update soon. Thanks for hanging in there.

  2. monitoring Dec 04, 2025, 04:08 PM UTC

    Hey Traders, We’ve are monitoring TopstepX and everything should be returning to normal. We’ll keep an eye on performance to make sure it stays that way. If you’re still noticing issues, please let us know by contacting our Support Team. We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.

  3. resolved Dec 04, 2025, 04:32 PM UTC

    Hey Traders, The issue with TopstepX is fully resolved. Everything’s running smoothly again. Thanks for sticking with us. We know every second counts, and we’re glad to have you back to normal.

Read the full incident report →

Minor December 1, 2025

We’re looking into a platform-wide issue

Detected by Pingoru
Dec 01, 2025, 11:13 PM UTC
Resolved
Dec 01, 2025, 11:31 PM UTC
Duration
17m
Affected: TopstepX
Timeline · 3 updates
  1. investigating Dec 01, 2025, 11:13 PM UTC

    We’re aware of an issue impacting an issue that’s currently affecting Live Funded Trader. You may not be able to open / close positions right now. Until we resolve it, we recommend you pause trading Our team is investigating and working to get the platform back up as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**

  2. monitoring Dec 01, 2025, 11:27 PM UTC

    We’ve rolled out a fix and systems are coming back online. It’s safe to check your positions but would not recommend the resumption of trading, though we’re continuing to monitor closely to ensure everything stays stable. We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.

  3. resolved Dec 01, 2025, 11:31 PM UTC

    Live Funded Account trading is now operating normally. You can safely resume trading. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.

Read the full incident report →

Major November 21, 2025

Live Traders Unable to Place or Close Orders

Detected by Pingoru
Nov 21, 2025, 01:55 PM UTC
Resolved
Nov 21, 2025, 03:06 PM UTC
Duration
1h 10m
Affected: TopstepX
Timeline · 4 updates
  1. investigating Nov 21, 2025, 02:42 PM UTC

    We’re aware of an issue impacting our Live Traders. You may not be able to place or close orders right now. Until we resolve it, we recommend Live Traders pause trading. Our team is investigating and working to get the platform back up as quickly as possible. **Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.**

  2. investigating Nov 21, 2025, 02:47 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 21, 2025, 02:47 PM UTC

    We’re aware of an issue impacting our Live Traders. You may not be able to place or close orders right now. Until we resolve it, we recommend Live Traders pause trading. Our team is investigating and working to get the platform back up as quickly as possible. **Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.**

  4. resolved Nov 21, 2025, 03:06 PM UTC

    Everything with our Live Trading environment is fully restored and operating normally. You can safely resume trading your LFA. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ **Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.**

Read the full incident report →

Minor November 20, 2025

Investigating Reports of Positions Getting Closed

Detected by Pingoru
Nov 20, 2025, 04:49 PM UTC
Resolved
Nov 20, 2025, 05:26 PM UTC
Duration
36m
Affected: TopstepX
Timeline · 3 updates
  1. investigating Nov 20, 2025, 05:00 PM UTC

    We’re receiving reports that some traders are running into unexpected behavior with positions getting closed on mobile devices. Impact: You may notice trades getting flattened on mobile devices. If you’re impacted, we recommend pause trading and avoid opening new positions until this is resolved. What we’re doing: Our team is investigating and working on a fix to restore full performance. **Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted.**

  2. investigating Nov 20, 2025, 05:25 PM UTC

    All clear – systems back to normal Performance has returned to normal for all traders. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ **Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.**

  3. resolved Nov 20, 2025, 05:26 PM UTC

    All clear – systems back to normal Performance has returned to normal for all traders. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ **Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.**

Read the full incident report →

Critical November 10, 2025

Incorrect Chart Data Displayed

Detected by Pingoru
Nov 10, 2025, 02:49 PM UTC
Resolved
Nov 10, 2025, 03:00 PM UTC
Duration
11m
Timeline · 1 update
  1. resolved Nov 11, 2025, 08:35 PM UTC

    Market data was showing forward contract prices instead of active contract prices for 11 minutes

Read the full incident report →

Critical November 2, 2025

Market Data in TopstepX

Detected by Pingoru
Nov 02, 2025, 11:00 PM UTC
Resolved
Nov 03, 2025, 04:21 AM UTC
Duration
5h 20m
Affected: TopstepX
Timeline · 4 updates
  1. investigating Nov 02, 2025, 11:29 PM UTC

    Our engineering team is investigating an incident resulting in market data not being available in TopstepX

  2. identified Nov 02, 2025, 11:58 PM UTC

    Root cause of unavailable market data has been identified. Market data going forward is now available. Trading Experience may be degraded while engineering is working on backfilling data during the outage window.

  3. monitoring Nov 03, 2025, 01:45 AM UTC

    Trading Experience degraded. Market data from market open is in the process of being restored

  4. resolved Nov 03, 2025, 04:21 AM UTC

    Market data from outage at market open has been restored

Read the full incident report →

Major October 20, 2025

AWS Outage

Detected by Pingoru
Oct 20, 2025, 12:48 PM UTC
Resolved
Oct 20, 2025, 06:40 PM UTC
Duration
5h 51m
Affected: New DashboardTopstepX
Timeline · 5 updates
  1. investigating Oct 20, 2025, 12:48 PM UTC

    We’re aware of the ongoing AWS outage and are actively monitoring its impact. Some Topstep services may be degraded or not fully functional at this time. Our team is working to minimize disruption and will share updates as we learn more. Thank you for your patience.

  2. investigating Oct 20, 2025, 12:49 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 20, 2025, 02:10 PM UTC

    We are currently experiencing an AWS service disruption affecting multiple systems: Impact: TopstepX: Users experiencing connection issues Topstep Dashboard: Operational, but Combine account creation is significantly degraded Current Actions: Our engineering teams are actively monitoring the situation and working to restore full service. We will provide updates as more information becomes available.

  4. monitoring Oct 20, 2025, 05:59 PM UTC

    We are actively monitoring the AWS Outage impacting our trader services and systems. Impact: TopstepX: Services may be degraded during the monitoring and recovery period. Topstep Dashboard: Operational, but Combine account creation may be degraded during the monitoring and recovery period. Current Actions: Our engineering teams are actively monitoring the restoration of our services to restore full capacity. We will be following up by email to impacted traders on next steps.

  5. resolved Oct 20, 2025, 06:40 PM UTC

    Our impacted trader services and systems have recovered from the AWS Outage. Current Actions: Our engineering teams will continue to monitor for stability of systems. Topstep will communicate by email the next steps to take for impacted traders.

Read the full incident report →