Topstep experienced a critical incident on November 2, 2025 affecting TopstepX, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Affected components
TopstepX
Update timeline
- investigating Nov 02, 2025, 11:29 PM UTC
Our engineering team is investigating an incident resulting in market data not being available in TopstepX
- identified Nov 02, 2025, 11:58 PM UTC
Root cause of unavailable market data has been identified. Market data going forward is now available. Trading Experience may be degraded while engineering is working on backfilling data during the outage window.
- monitoring Nov 03, 2025, 01:45 AM UTC
Trading Experience degraded. Market data from market open is in the process of being restored
- resolved Nov 03, 2025, 04:21 AM UTC
Market data from outage at market open has been restored