Topstep incident
We’re looking into an issue impacting some traders.
Topstep experienced a minor incident on July 13, 2026 affecting TopstepX, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 10:27 PM UTC
Hey Traders, We’re receiving reports that there is an ongoing issue with the data for the ES instrument. Trading is currently disabled on this instrument. Our team is investigating and working to get the platform restored as quickly as possible. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**
- monitoring Jul 13, 2026, 10:42 PM UTC
Hey Traders, The data has been restored to the ES instrument at 17:37:30 CDT. Trading is currently enabled on this instrument, though we’re continuing to monitor closely to ensure everything stays stable. **We appreciate your patience while we got this sorted. Time to get back in the markets We’ll keep you posted if anything changes.** __________________________________ If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/
- resolved Jul 13, 2026, 10:56 PM UTC
Hey Traders, Everything with the data for the ES instrument is fully restored and operating normally. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.