Topstep experienced a major incident on February 25, 2026 affecting TopstepX, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 25, 2026, 06:24 PM UTC
We are monitoring an issue with CME trading what’s causing the issue with your ability to trade certain products. Impact: All traders are currently unable to trade CME Globex Metals and Natural Gas Futures and Options Markets Halted For Information Go Here: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html While we wait for a fix from CME, we recommend you pause trading on these products. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
- identified Feb 25, 2026, 06:25 PM UTC
We are continuing to monitor the CME status
- monitoring Feb 25, 2026, 06:49 PM UTC
We are monitoring an issue with CME trading what’s causing the issue with your ability to trade certain products. --- Update: CME Globex Natural Gas futures and options markets will Pre-open at 12:45 Central Time and Open at 12:50 Central Time. As a proactive measure, our systems flattened all affected precious metals and natural positions at the last available best bid/ask at the time of the incident. This was done immediately to help limit additional exposure while markets were halted or unexpected volatility upon re-opening. Because this was a CME-related issue and all impacted trades were closed at the best available bid/ask, there are not any PnL adjustments applicable to this outage. --- Ongoing: Impact: All traders are currently unable to trade CME Globex Metals and Options Markets Halted For Information Go Here: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html --- Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
- monitoring Feb 25, 2026, 07:20 PM UTC
We are monitoring an issue with CME trading what’s causing the issue with your ability to trade certain products. --- Update: CME Globex Metals futures and options markets will Pre-open at 13:31 Central Time and Open at 13:45 Central Time. For Information Go Here: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html --- As a proactive measure, our systems flattened all affected precious metals and natural gas positions at the last available best bid/ask at the time of the incident. This was done immediately to help limit additional exposure while markets were halted or unexpected volatility upon re-opening. Because this was a CME-related issue and all impacted trades were closed at the best available bid/ask, there are not any PnL adjustments applicable to this outage. Thanks for your understanding. We know time in the markets is valuable, and we’ll keep you posted. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.
- resolved Feb 25, 2026, 08:05 PM UTC
The CME has resolve all issues markets are back open and trading as normal is fully restored and operating normally. You can safely resume trading on all products. As a proactive measure, our systems flattened all affected precious metals and natural positions at the last available best bid/ask at the time of the incident. This was done immediately to help limit additional exposure while markets were halted or unexpected volatility upon re-opening. Because this was a CME-related issue and all impacted trades were closed at the best available bid/ask, there are not any PnL adjustments applicable to this outage. For Information Go Here: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.