Topstep experienced a minor incident on May 31, 2026 affecting TopstepX, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 31, 2026, 10:39 PM UTC
Hey Traders, We’re looking into reports of charts not updating automatically. Impact: Until we resolve it, you may notice delayed updates to your charts - refreshing the page will show the new bars - Trading is unaffected. Our team is investigating and working to get the charts fully functional. We’re on it and will share another update soon. Thanks for hanging in there. __________________________________ **Please note: There is no need to contact our Trader Support Team, as we are fully aware of this issue and are actively working on a resolution.**
- resolved May 31, 2026, 10:49 PM UTC
Hey Traders, The issue (1700-1748 CDT) with charts not updating properly has been fully resolved. Your charts should now be operating normally. Thanks for sticking with us. We know every second counts, and we’re glad to have you back to normal. If you’re still noticing issues, please let us know by contacting our Support Team: https://www.topstep.com/contact-support/ Thanks for hanging with us. We know every second counts, and we’re glad to have you back in the markets.