Thought Industries incident

Degraded performance in EU

Minor Resolved View vendor source →

Thought Industries experienced a minor incident on October 6, 2025 affecting EU - Platform, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 08:47 AM UTC
Resolved
Oct 06, 2025, 09:39 AM UTC
Duration
52m
Detected by Pingoru
Oct 06, 2025, 08:47 AM UTC

Affected components

EU - Platform

Update timeline

  1. investigating Oct 06, 2025, 08:47 AM UTC

    We are currently investigating this issue.

  2. identified Oct 06, 2025, 08:56 AM UTC

    No specific cause, just intermittent slowness.

  3. monitoring Oct 06, 2025, 08:56 AM UTC

    Platform is stable again. Continuing to monitor

  4. investigating Oct 06, 2025, 09:00 AM UTC

    Some parts of the site are still slow. Investigating.

  5. identified Oct 06, 2025, 09:23 AM UTC

    Possible issue with caching, but mostly transient.

  6. monitoring Oct 06, 2025, 09:23 AM UTC

    Platform is stable again. Continuing to monitor

  7. resolved Oct 06, 2025, 09:39 AM UTC

    This incident has been resolved.