Thought Industries incident
US and EU instances can't be accessed
Affected components
US - PlatformEU - Platform
Update timeline
- investigating Mar 18, 2026, 05:07 PM UTC
We’re aware of an issue that’s currently affecting access to the platform. Our Engineering team is reviewing the situation and working diligently to resolve it. Updates will be posted here as they become available.
- identified Mar 18, 2026, 05:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 18, 2026, 05:49 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 18, 2026, 06:16 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 18, 2026, 06:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 06:57 PM UTC
This incident has been resolved.
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