Is Thought Industries down?

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Current status
Thought Industries is up

No active incidents. All 3 components operational.

Thought Industries is operational right now. Last checked just now; the most recent incident resolved 12d ago.

Real-time Thought Industries status, recent outages, and incident history: pulled directly from Thought Industries's official status page at status.thoughtindustries.com every 5 minutes. Pingoru tracks 3 Thought Industries services and has captured 2 incidents in the last 90 days (99.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Thought Industries reports a new incident, free for 3 monitors, no credit card.

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Thought Industries uptime 99.83% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 54m
    Started Oct 22, 2026, 07:35 PM UTC · Resolved Oct 22, 2026, 08:29 PM UTC
    US - Academy PlatformEU - Academy Platform
    Timeline · 4 updates
    • investigating · Oct 22, 2026, 07:35 PM UTC

      We are investigating increased 522 errors and intermittently slow response times on the platform.

    • identified · Oct 22, 2026, 07:48 PM UTC

      We have identified the cause of intermittent errors and slow page loads and are implementing a fix.

    • monitoring · Oct 22, 2026, 08:06 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 22, 2026, 08:29 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 4h 32m
    Started Aug 26, 2026, 10:01 PM UTC · Resolved Aug 27, 2026, 02:33 AM UTC
    US - Academy PlatformEU - Academy Platform
    Timeline · 3 updates
    • identified · Aug 26, 2026, 10:01 PM UTC

      We are aware that some customers using JWT SSO may be unable to sign in. Affected users receive a sign-in error instead of being logged in. This only affects JWT SSO, including JWT used for embed page or embed widget sign-in. SAML 2.0 and OpenID Connect are not affected. The issue occurs when the JWT payload sends the iat (issued-at) claim as a quoted string rather than a number.

    • monitoring · Aug 26, 2026, 11:37 PM UTC

      A fix is in the process of being deployed and we are monitoring the results.

    • resolved · Aug 27, 2026, 02:33 AM UTC

      The incident with JWT SSO logins has been resolved.

    Latest: The incident with JWT SSO logins has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 3 components checked every 5 minutes
50incidents recorded
19last 12 months
2last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, US Outage on June 19, 2026, ran for 12 hours. 6 maintenance windows announced in the same period.

Most affected components, last 12 months

  • US - Academy Platform16
  • EU - Academy Platform9

Latest incidents

  • Intermittent Slowness & 522 Errors October 22, 2026 · 54 minutes · degraded service

    We are investigating increased 522 errors and intermittently slow response times on the platform.

  • JWT SSO sign-in failures August 26, 2026 · 5 hours · degraded service

    We are aware that some customers using JWT SSO may be unable to sign in. Affected users receive a sign-in error instead of being logged in. This only affects…

  • Cloudflare Errors July 29, 2026 · 9 minutes · degraded service

    We've identified and are resolving an issue causing Cloudflare errors for certain instances in the US region.

Outage history

Past 90 days · 2 incidents View full outage history →