Is Thought Industries down?
Last checked just nowNo active incidents. All 3 components operational.
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Thought Industries is operational right now. Last checked just now; the most recent incident resolved 12d ago.
Real-time Thought Industries status, recent outages, and incident history: pulled directly from Thought Industries's official status page at status.thoughtindustries.com every 5 minutes. Pingoru tracks 3 Thought Industries services and has captured 2 incidents in the last 90 days (99.83% uptime). Get email, Slack, Discord, or webhook alerts the moment Thought Industries reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- US - Academy PlatformEU - Academy Platform
Timeline · 4 updates
- investigating · Oct 22, 2026, 07:35 PM UTC
We are investigating increased 522 errors and intermittently slow response times on the platform.
- identified · Oct 22, 2026, 07:48 PM UTC
We have identified the cause of intermittent errors and slow page loads and are implementing a fix.
- monitoring · Oct 22, 2026, 08:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 22, 2026, 08:29 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US - Academy PlatformEU - Academy Platform
Timeline · 3 updates
- identified · Aug 26, 2026, 10:01 PM UTC
We are aware that some customers using JWT SSO may be unable to sign in. Affected users receive a sign-in error instead of being logged in. This only affects JWT SSO, including JWT used for embed page or embed widget sign-in. SAML 2.0 and OpenID Connect are not affected. The issue occurs when the JWT payload sends the iat (issued-at) claim as a quoted string rather than a number.
- monitoring · Aug 26, 2026, 11:37 PM UTC
A fix is in the process of being deployed and we are monitoring the results.
- resolved · Aug 27, 2026, 02:33 AM UTC
The incident with JWT SSO logins has been resolved.
Latest: The incident with JWT SSO logins has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 3 components checked every 5 minutesThe longest incident in the last year, US Outage on June 19, 2026, ran for 12 hours. 6 maintenance windows announced in the same period.
Most affected components, last 12 months
- US - Academy Platform16
- EU - Academy Platform9
Latest incidents
- Intermittent Slowness & 522 Errors
We are investigating increased 522 errors and intermittently slow response times on the platform.
- JWT SSO sign-in failures
We are aware that some customers using JWT SSO may be unable to sign in. Affected users receive a sign-in error instead of being logged in. This only affects…
- Cloudflare Errors
We've identified and are resolving an issue causing Cloudflare errors for certain instances in the US region.
- Intermittent Slowness & 522 Errors ResolvedStarted Oct 22, 2026, 07:35 PM UTC · Resolved Oct 22, 2026, 08:29 PM UTC · 54m
- JWT SSO sign-in failures ResolvedStarted Aug 26, 2026, 10:01 PM UTC · Resolved Aug 27, 2026, 02:33 AM UTC · 4h 32m