Thought Industries experienced a major incident on February 12, 2026 affecting EU - Platform, lasting 4h 19m. The incident has been resolved; the full update timeline is below.
Affected components
EU - Platform
Update timeline
- investigating Feb 12, 2026, 01:29 PM UTC
We have detected and are investigating a SCORM issue in the EU region.
- investigating Feb 12, 2026, 02:24 PM UTC
We are continuing to investigate the issue.
- identified Feb 12, 2026, 03:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 12, 2026, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Feb 12, 2026, 04:21 PM UTC
There are still some SCORM issues in the EU region. Continuing to investigate.
- resolved Feb 12, 2026, 05:49 PM UTC
This incident has been resolved.