Thought Industries incident

Issue viewing PDFs

Minor Resolved View vendor source →

Thought Industries experienced a minor incident on December 10, 2025 affecting US - Platform and EU - Platform, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 06:52 PM UTC
Resolved
Dec 10, 2025, 08:35 PM UTC
Duration
1h 43m
Detected by Pingoru
Dec 10, 2025, 06:52 PM UTC

Affected components

US - PlatformEU - Platform

Update timeline

  1. investigating Dec 10, 2025, 06:52 PM UTC

    We are aware of an issue for learners viewing PDFs in the Thought Industries Platform and are working on a resolution.

  2. investigating Dec 10, 2025, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 10, 2025, 08:35 PM UTC

    This incident has been resolved.