Thought Industries incident

Degraded performance in EU

Resolved after 52 minutes, affecting EU - Academy Platform, on October 6, 2025.

monitoring Oct 06, 2025, 09:23 AM UTC

Platform is stable again. Continuing to monitor

Started
Oct 06, 2025, 08:47 AM UTC
Resolved
Oct 06, 2025, 09:39 AM UTC
Duration
52m
Detected by Pingoru
Oct 06, 2025, 08:47 AM UTC

Affected components

EU - Academy Platform

Update timeline

  1. investigating Oct 06, 2025, 08:47 AM UTC

    We are currently investigating this issue.

  2. identified Oct 06, 2025, 08:56 AM UTC

    No specific cause, just intermittent slowness.

  3. monitoring Oct 06, 2025, 08:56 AM UTC

    Platform is stable again. Continuing to monitor

  4. investigating Oct 06, 2025, 09:00 AM UTC

    Some parts of the site are still slow. Investigating.

  5. identified Oct 06, 2025, 09:23 AM UTC

    Possible issue with caching, but mostly transient.

  6. monitoring Oct 06, 2025, 09:23 AM UTC

    Platform is stable again. Continuing to monitor

  7. resolved Oct 06, 2025, 09:39 AM UTC

    This incident has been resolved.

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