Resolved after 1 hour 33 minutes, affecting US - Academy Platform and EU - Academy Platform, on July 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
US - Academy PlatformEU - Academy Platform
Update timeline
- investigating Jul 16, 2025, 01:28 PM UTC
We are actively investigating availability issues
- investigating Jul 16, 2025, 01:30 PM UTC
We are continuing to investigate this issue.
- investigating Jul 16, 2025, 01:52 PM UTC
We believe we have identified the root cause and are working on releasing a fix.
- identified Jul 16, 2025, 01:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2025, 01:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2025, 03:02 PM UTC
This incident has been resolved.
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