Resolved after 6 hours 29 minutes, affecting US - Academy Platform and EU - Academy Platform, on November 18, 2025.
Cloudflare services are now operating normally and the impact to Thought Industries is resolved.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:04 PM UTC
Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers. Some Thought Industries customers are impacted.
- investigating Nov 18, 2025, 12:52 PM UTC
Cloudflare issues still persist. Cloudflare are continuing to investigate: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- investigating Nov 18, 2025, 02:00 PM UTC
Cloudlfare issues still persist. Cloudlfare has indentified the issue and a fix is being implemented. Cloudlfare are continuing working on restoring service for application services customers. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 03:12 PM UTC
A fix has been implemented by Cloudflare and they believe the incident to be resolved, however they are continuing to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 06:22 PM UTC
Cloudflare is reporting their services are now operating normally. We will continue to monitor for any further issues with the Thought Industries platform.
- resolved Nov 18, 2025, 06:34 PM UTC
Cloudflare services are now operating normally and the impact to Thought Industries is resolved.
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