Thought Industries incident
Cloudflare outage affecting some customers
Thought Industries experienced a minor incident on November 18, 2025 affecting US - Platform and EU - Platform, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:04 PM UTC
Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers. Some Thought Industries customers are impacted.
- investigating Nov 18, 2025, 12:52 PM UTC
Cloudflare issues still persist. Cloudflare are continuing to investigate: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- investigating Nov 18, 2025, 02:00 PM UTC
Cloudlfare issues still persist. Cloudlfare has indentified the issue and a fix is being implemented. Cloudlfare are continuing working on restoring service for application services customers. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 03:12 PM UTC
A fix has been implemented by Cloudflare and they believe the incident to be resolved, however they are continuing to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 06:22 PM UTC
Cloudflare is reporting their services are now operating normally. We will continue to monitor for any further issues with the Thought Industries platform.
- resolved Nov 18, 2025, 06:34 PM UTC
Cloudflare services are now operating normally and the impact to Thought Industries is resolved.