Thought Industries incident

Slow load times in US instance

Minor Resolved View vendor source →

Thought Industries experienced a minor incident on March 16, 2026 affecting US - Platform, lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 01:29 PM UTC
Resolved
Mar 16, 2026, 03:38 PM UTC
Duration
2h 9m
Detected by Pingoru
Mar 16, 2026, 01:29 PM UTC

Affected components

US - Platform

Update timeline

  1. investigating Mar 16, 2026, 01:29 PM UTC

    We are currently investigating this issue.

  2. identified Mar 16, 2026, 01:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 16, 2026, 01:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Mar 16, 2026, 01:51 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Mar 16, 2026, 02:50 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Mar 16, 2026, 03:21 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Mar 16, 2026, 03:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Mar 16, 2026, 03:38 PM UTC

    This incident has been resolved.