Thought Industries experienced a minor incident on January 20, 2026 affecting US - Platform and EU - Platform, lasting 3h 17m. The incident has been resolved; the full update timeline is below.
Affected components
US - PlatformEU - Platform
Update timeline
- identified Jan 20, 2026, 09:40 AM UTC
The issue has been identified and we are working on fixing it.
- identified Jan 20, 2026, 10:34 AM UTC
We are continuing to work on a fix for this issue. Also, apart from broken images, all other functionality is still working as expected.
- identified Jan 20, 2026, 11:37 AM UTC
We are continuing to work on a fix for this issue. Also, apart from broken images, all other functionality is still working as expected.
- monitoring Jan 20, 2026, 12:24 PM UTC
A fix has been implemented and we are monitoring the platform.
- resolved Jan 20, 2026, 12:57 PM UTC
This incident has been resolved.