TeraSwitch incident

Frankfurt <-> Amsterdam Intra-Market Connectivity Detoured

Notice Resolved View vendor source →

TeraSwitch experienced a notice incident on August 19, 2025 affecting Intra-Market Connectivity and AMS1 - Amsterdam, Netherlands and 1 more component, lasting 9h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 08:45 AM UTC
Resolved
Aug 19, 2025, 06:03 PM UTC
Duration
9h 18m
Detected by Pingoru
Aug 19, 2025, 08:45 AM UTC

Affected components

Intra-Market ConnectivityAMS1 - Amsterdam, NetherlandsAMS2 - Amsterdam, NetherlandsAMS3 - Amsterdam, NetherlandsFRA2 - Frankfurt, Germany

Update timeline

  1. monitoring Aug 19, 2025, 04:41 PM UTC

    Due to a fiber cut, all Amsterdam locations (AMS1/2/3) are diverted through London to get to Frankfurt (FRA1/2). There is no loss to connectivity other than higher latency via the detour.

  2. resolved Aug 19, 2025, 06:03 PM UTC

    The fiber fault has been cleared and traffic is normalized.