TeraSwitch experienced a minor incident on August 22, 2026 affecting Intra-Market Connectivity and PIT1 - Pittsburgh, PA and 1 more component, lasting 11h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Intra-Market ConnectivityPIT1 - Pittsburgh, PAUltra-Low Latency ConnectivityEWR1 - Newark, NJEWR2 - Newark, NJCHI1 - Chicago, IL
Update timeline
- identified Aug 22, 2026, 02:45 AM UTC
Due to a fiber cut between New York and Chicago, traffic has been diverted through Pittsburgh and other locations. Some traffic may be experiencing higher latency between PIT and NY/EWR due to the activation of high-latency but higher-capacity links.
- resolved Aug 22, 2026, 02:27 PM UTC
The connection between NY and Chicago has been repaired and has remained stable for multiple hours.