TeraSwitch incident

Multiple US Backbone Connection Losses

Minor Resolved View vendor source →

TeraSwitch experienced a minor incident on February 4, 2026 affecting Intra-Market Connectivity, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 10:45 AM UTC
Resolved
Feb 05, 2026, 04:46 PM UTC
Duration
1d 6h
Detected by Pingoru
Feb 04, 2026, 10:45 AM UTC

Affected components

Intra-Market Connectivity

Update timeline

  1. identified Feb 04, 2026, 02:26 PM UTC

    Teraswitch has identified thre core backbone links that are down within the central US. This is causing US-East traffic to wrap around the world to get to US-West. Chicago/Seattle Chicago/Salt Lake City Dallas /Los Angeles We are working with our fiber vendors for a ETR.

  2. monitoring Feb 04, 2026, 04:04 PM UTC

    Chicago to Salt Lake City path is restored which has normalized operations with 1 of 3 links restored. We will close this status when 2 of 3 are restored which also restores redundancy.

  3. resolved Feb 09, 2026, 04:46 PM UTC

    This incident has been resolved.