TeraSwitch incident

Backbone - Seattle to Tokyo Detour

Minor Resolved View vendor source →

TeraSwitch experienced a minor incident on June 4, 2026 affecting Intra-Market Connectivity and Ultra-Low Latency Connectivity, lasting 5h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 03:27 PM UTC
Resolved
Jun 04, 2026, 09:11 PM UTC
Duration
5h 43m
Detected by Pingoru
Jun 04, 2026, 03:27 PM UTC

Affected components

Intra-Market ConnectivityUltra-Low Latency Connectivity

Update timeline

  1. identified Jun 04, 2026, 03:27 PM UTC

    Teraswitch has identified a loss of two undersea cables landing in our SEA1 location from Tokyo. This is likely a terrestrial issue inside Seattle. Traffic was automatically diverted to our LA to Tokyo path.

  2. resolved Jun 04, 2026, 09:11 PM UTC

    Tokyo to Seattle has been nominal operation for many hours now. We are working with our vendors to understand the issue, but at this time we consider the incident and impact resolved.