TeraSwitch incident

Teraswitch Portal / API - VAN1 management temporarily unavailable

Minor Ongoing View vendor source →

TeraSwitch is currently experiencing a minor incident affecting API and Portal (console.tsw.io), which began 50 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 09:18 PM UTC
Resolved
Ongoing
Duration
● 49m
Detected by Pingoru
May 12, 2026, 09:18 PM UTC

Affected components

APIPortal (console.tsw.io)

Update timeline

  1. investigating May 12, 2026, 09:18 PM UTC

    Teraswitch is investigating an issue affecting customer management of VAN1 services (power controls, virtual console, metadata retrieval, new service creation, reinstalls). VAN1 services themselves are unaffected by this issue and should be fully operational. We will provide an update as more information becomes available.

  2. monitoring May 12, 2026, 09:50 PM UTC

    Customer management of VAN1 services should be restored at this time. Teraswitch staff are monitoring for any further impacts.