TeraSwitch incident

Teraswitch Console (console.tsw.io) - Inaccessible

Critical Resolved View vendor source →

TeraSwitch experienced a critical incident on February 3, 2026 affecting Portal (console.tsw.io), lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 07:54 PM UTC
Resolved
Feb 03, 2026, 10:37 PM UTC
Duration
2h 43m
Detected by Pingoru
Feb 03, 2026, 07:54 PM UTC

Affected components

Portal (console.tsw.io)

Update timeline

  1. identified Feb 03, 2026, 07:54 PM UTC

    Teraswitch is investigating reports that our console (console.tsw.io) is currently inaccessible. This issue has been identified as the result of an outage in an underlying cloud provider. We will provide an update as more information becomes available.

  2. identified Feb 03, 2026, 09:16 PM UTC

    This issue is due to an ongoing Cloudflare outage: https://www.cloudflarestatus.com/incidents/m1xvmqf37z97. Cloudflare has implemented a fix and we are monitoring for recovery. Our API is unaffected by this issue and remains accessible.

  3. resolved Feb 03, 2026, 10:37 PM UTC

    Cloudflare has resolved the issue, and console.tsw.io is accessible once again as of 22:28 UTC. This incident has been resolved.