TeraSwitch experienced a minor incident on October 2, 2026 affecting Intra-Market Connectivity and Ultra-Low Latency Connectivity, lasting 4d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Intra-Market ConnectivityUltra-Low Latency Connectivity
Update timeline
- identified Oct 02, 2026, 04:40 PM UTC
Teraswitch has identified the loss of two undersea cables between our Singapore and Tokyo locations. The root cause is not yet known, and we are actively investigating with our carriers. Traffic has been automatically diverted to an alternate path.
- resolved Oct 07, 2026, 02:38 PM UTC
All links have been restored and are stable. Traffic is fully normalized.