TeraSwitch incident

PIT1 - Sporadic Internet Connectivity Issues

Minor Resolved View vendor source →

TeraSwitch experienced a minor incident on March 17, 2026 affecting PIT1 - Pittsburgh, PA, lasting 8d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 08:05 PM UTC
Resolved
Mar 25, 2026, 10:03 PM UTC
Duration
8d 1h
Detected by Pingoru
Mar 17, 2026, 08:05 PM UTC

Affected components

PIT1 - Pittsburgh, PA

Update timeline

  1. investigating Mar 17, 2026, 08:05 PM UTC

    Teraswitch is investigating reports of select markets having issues connecting to PIT1.

  2. identified Mar 17, 2026, 08:36 PM UTC

    We have located a network device with software issues, our team is about to reload the device. This issue affects mostly colocation customers at PIT1, but traffic from various sources may have passed through this device depending on the direction of network flow.

  3. monitoring Mar 17, 2026, 08:43 PM UTC

    Reload is complete and the network operation appears to have returned to normal. We will follow up this notification with a RCA and repair plan.

  4. resolved Mar 25, 2026, 10:03 PM UTC

    This incident has been resolved.