TeraSwitch experienced a notice incident on September 4, 2025 affecting Intra-Market Connectivity and AMS1 - Amsterdam, Netherlands and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Intra-Market ConnectivityAMS1 - Amsterdam, NetherlandsAMS2 - Amsterdam, NetherlandsAMS3 - Amsterdam, NetherlandsFRA2 - Frankfurt, Germany
Update timeline
- identified Sep 04, 2025, 09:43 PM UTC
Due to a fiber cut, our backbone has diverted Amsterdam Frankfurt traffic via London. There is no impact to operations other than higher latency between cities.
- resolved Sep 05, 2025, 12:59 AM UTC
The fiber cut has been restored and routing is now normalized.