TeraSwitch experienced a notice incident on September 24, 2025 affecting IAD1 - Ashburn, VA and EWR1 - Newark, NJ and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
IAD1 - Ashburn, VAEWR1 - Newark, NJEWR2 - Newark, NJ
Update timeline
- investigating Sep 24, 2025, 07:58 PM UTC
Due to a probable fiber cut, EWR1/2 IAD1 has been detoured through alternative paths.
- resolved Sep 24, 2025, 08:10 PM UTC
The path has been restored and operations are normal between NJ and Ashburn. We are awaiting the provider's response about the cause of the disturbance.