SurveyMonkey incident

500 error on Transaction History for Team Admins

Minor Resolved View vendor source →

SurveyMonkey experienced a minor incident on October 6, 2026 affecting SurveyMonkey, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 09:04 PM UTC
Resolved
Oct 06, 2026, 10:44 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 06, 2026, 09:04 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Oct 06, 2026, 09:04 PM UTC

    We are currently investigating an issue resulting in an error on the Transaction History page.

  2. identified Oct 06, 2026, 10:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 06, 2026, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 06, 2026, 10:44 PM UTC

    This incident has been resolved.