SurveyMonkey incident

Audience Preview Page is not responding

Major Resolved View vendor source →

SurveyMonkey experienced a major incident on September 24, 2026 affecting SurveyMonkey, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 12:16 PM UTC
Resolved
Sep 24, 2026, 03:32 PM UTC
Duration
3h 16m
Detected by Pingoru
Sep 24, 2026, 12:16 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Sep 24, 2026, 12:16 PM UTC

    We are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.

  2. resolved Sep 24, 2026, 03:32 PM UTC

    This incident has been resolved.