Stax Payments experienced a minor incident on September 18, 2025 affecting Analytics and Reporting, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Analytics and Reporting
Update timeline
- identified Sep 18, 2025, 08:24 PM UTC
We have identified an issue related to exporting transaction data from Stax Pay. Our teams are working on a resolution and will continue to provide updates.
- resolved Sep 19, 2025, 08:58 PM UTC
This incident has been resolved.