Resolved after 48 minutes, affecting Scheduled Payments and Stax API, on September 28, 2026.
We are aware of a technical issue originating from a third-party provider which may cause an error message to appear when attempting to process payments via an invoice or website payment. The provider has identified the issue and a fix is being implemented.
Affected components
Update timeline
- identified Sep 28, 2026, 02:19 PM UTC
We are aware of a technical issue originating from a third-party provider which may cause an error message to appear when attempting to process payments via an invoice or website payment. The provider has identified the issue and a fix is being implemented.
- resolved Sep 28, 2026, 03:08 PM UTC
This incident has been resolved.
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