Stax Payments incident

Payment Link Errors

Resolved after 48 minutes, affecting Scheduled Payments and Stax API, on September 28, 2026.

identified Sep 28, 2026, 02:19 PM UTC

We are aware of a technical issue originating from a third-party provider which may cause an error message to appear when attempting to process payments via an invoice or website payment. The provider has identified the issue and a fix is being implemented.

Started
Sep 28, 2026, 02:19 PM UTC
Resolved
Sep 28, 2026, 03:08 PM UTC
Duration
48m
Detected by Pingoru
Sep 28, 2026, 02:19 PM UTC

Affected components

Scheduled PaymentsStax API

Update timeline

  1. identified Sep 28, 2026, 02:19 PM UTC

    We are aware of a technical issue originating from a third-party provider which may cause an error message to appear when attempting to process payments via an invoice or website payment. The provider has identified the issue and a fix is being implemented.

  2. resolved Sep 28, 2026, 03:08 PM UTC

    This incident has been resolved.

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