Stax Payments incident

Fee Statements

Minor Resolved View vendor source →

Stax Payments experienced a minor incident on March 10, 2026 affecting Analytics and Reporting, lasting 22h 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 01:51 PM UTC
Resolved
Mar 11, 2026, 12:32 PM UTC
Duration
22h 40m
Detected by Pingoru
Mar 10, 2026, 01:51 PM UTC

Affected components

Analytics and Reporting

Update timeline

  1. investigating Mar 10, 2026, 01:51 PM UTC

    We are currently investigating intermittent issues with the loading of fee statements.

  2. identified Mar 10, 2026, 02:57 PM UTC

    The issue has been identified and teams are working to implement a fix.

  3. resolved Mar 11, 2026, 12:32 PM UTC

    This incident has been resolved.