Stax Payments incident

Fee Statements

Resolved after 22 hours 40 minutes, affecting Analytics and Reporting, on March 10, 2026.

identified Mar 10, 2026, 02:57 PM UTC

The issue has been identified and teams are working to implement a fix.

Started
Mar 10, 2026, 01:51 PM UTC
Resolved
Mar 11, 2026, 12:32 PM UTC
Duration
22h 40m
Detected by Pingoru
Mar 10, 2026, 01:51 PM UTC

Affected components

Analytics and Reporting

Update timeline

  1. investigating Mar 10, 2026, 01:51 PM UTC

    We are currently investigating intermittent issues with the loading of fee statements.

  2. identified Mar 10, 2026, 02:57 PM UTC

    The issue has been identified and teams are working to implement a fix.

  3. resolved Mar 11, 2026, 12:32 PM UTC

    This incident has been resolved.

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