Resolved after 3 hours 14 minutes, affecting Scheduled Payments and Stax API, on November 5, 2025.
A fix has been implemented, and we are seeing recovery in the affected systems. We will continue to monitor the results.
Affected components
Scheduled PaymentsStax API
Update timeline
- investigating Nov 05, 2025, 04:13 PM UTC
We have identified a technology outage causing an issue with processing payments. Teams are working to identify the root cause and implement a solution.
- monitoring Nov 05, 2025, 04:36 PM UTC
A fix has been implemented, and we are seeing recovery in the affected systems. We will continue to monitor the results.
- resolved Nov 05, 2025, 07:28 PM UTC
This incident has been resolved.
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