Resolved after 1 hour 30 minutes, affecting Web Applications and Scheduled Payments and 1 more, on September 26, 2025.
A fix has been implemented, and we are monitoring the results.
Affected components
Web ApplicationsScheduled PaymentsStax API
Update timeline
- investigating Sep 26, 2025, 09:40 PM UTC
We are currently investigating a service disruption with payment acceptance. Teams are working to identify the root cause and implement a solution.
- identified Sep 26, 2025, 09:50 PM UTC
We are aware that a technology outage is affecting our ability to process and accept payments. Teams are working to identify the root cause and implement a solution.
- monitoring Sep 26, 2025, 11:04 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Sep 26, 2025, 11:11 PM UTC
This incident has been resolved.
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