Stax Payments incident

TSYS Funding Delay

Resolved after 3 hours 20 minutes, affecting Settlements, Fees, and Payouts, on March 12, 2025.

identified Mar 12, 2025, 05:26 PM UTC

Due to a third-party issue with TSYS, a subset of merchants will experience a one-day delay in funding for credit card transactions. We apologize for the potential disruption to your business.

Started
Mar 12, 2025, 05:26 PM UTC
Resolved
Mar 12, 2025, 08:46 PM UTC
Duration
3h 20m
Detected by Pingoru
Mar 12, 2025, 05:26 PM UTC

Affected components

Settlements, Fees, and Payouts

Update timeline

  1. identified Mar 12, 2025, 05:26 PM UTC

    Due to a third-party issue with TSYS, a subset of merchants will experience a one-day delay in funding for credit card transactions. We apologize for the potential disruption to your business.

  2. resolved Mar 12, 2025, 08:46 PM UTC

    This incident has been resolved.

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