Resolved after 4 hours 5 minutes, affecting Web Applications and Scheduled Payments and 1 more, on November 18, 2025.
We are seeing some signs of recovery for impacted systems. We will continue to monitor the situation closely.
Affected components
Web ApplicationsScheduled PaymentsStax APIAnalytics and Reporting
Update timeline
- investigating Nov 18, 2025, 01:54 PM UTC
We have been made aware that Cloudflare is experiencing a global outage which is impacting the Stax Pay and Stax Connect platform. Teams are actively working on the issue.
- investigating Nov 18, 2025, 01:57 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 02:07 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 02:41 PM UTC
We are seeing some signs of recovery for impacted systems. We will continue to monitor the situation closely.
- resolved Nov 18, 2025, 06:00 PM UTC
This incident has been resolved.
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