Stax Payments incident

Intermittent Reporting Errors

Resolved after 1 hour 38 minutes, affecting Analytics and Reporting, on June 30, 2026.

monitoring Jun 30, 2026, 11:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 30, 2026, 09:49 PM UTC
Resolved
Jun 30, 2026, 11:28 PM UTC
Duration
1h 38m
Detected by Pingoru
Jun 30, 2026, 09:49 PM UTC

Affected components

Analytics and Reporting

Update timeline

  1. investigating Jun 30, 2026, 09:49 PM UTC

    We are currently investigating an increase in errors affecting some reporting endpoints. Our team is actively working to identify the cause and restore normal service. We will provide another update as soon as more information is available.

  2. identified Jun 30, 2026, 10:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2026, 11:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 11:28 PM UTC

    This incident has been resolved.

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