Stax Payments experienced a major incident on January 23, 2026 affecting Scheduled Payments and Stax API, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Scheduled PaymentsStax API
Update timeline
- identified Jan 23, 2026, 05:14 PM UTC
We have been notified by our third-party vendor, NMI, that they are experiencing an outage, which is impacting some merchant processing. We will continue to provide updates.
- resolved Jan 23, 2026, 05:22 PM UTC
The third-party vendor outage with NMI has been resolved, and we are happy to confirm that services are operating normally.