Resolved after 4 hours 35 minutes, affecting SMS Notifications, on December 12, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Dec 12, 2025, 01:21 AM UTC
We are currently experiencing an issue affecting outbound text messaging (SMS). Some users may experience be impacted outbound messages. Our team has identified the problem and is actively working toward a resolution. Further updates will be provided as more information becomes available.
- identified Dec 12, 2025, 01:29 AM UTC
We are continuing to work on a fix for this issue.
- identified Dec 12, 2025, 01:29 AM UTC
We are continuing to work on a fix for this issue.
- identified Dec 12, 2025, 04:47 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 12, 2025, 05:00 AM UTC
We are continuing to work on a fix for this issue.
- identified Dec 12, 2025, 05:19 AM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 12, 2025, 05:19 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 12, 2025, 05:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2025, 05:57 AM UTC
This incident has been resolved.
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