Stax Payments incident

MMS Delay

Resolved after 1 hour 49 minutes, affecting SMS Notifications, on November 5, 2024.

identified Nov 05, 2024, 08:24 PM UTC

We are aware that Twilio is currently experiencing an issue that is causing a delay in receiving MFA codes if requested. See https://status.twilio.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.

Started
Nov 05, 2024, 08:24 PM UTC
Resolved
Nov 05, 2024, 10:13 PM UTC
Duration
1h 49m
Detected by Pingoru
Nov 05, 2024, 08:24 PM UTC

Affected components

SMS Notifications

Update timeline

  1. identified Nov 05, 2024, 08:24 PM UTC

    We are aware that Twilio is currently experiencing an issue that is causing a delay in receiving MFA codes if requested. See https://status.twilio.com/ for more details. We will resolve this incident once we have received confirmation the issue has been resolved from this provider.

  2. resolved Nov 05, 2024, 10:13 PM UTC

    This incident has been resolved.

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