Stax Payments incident

System Stability Issues

Minor Resolved View vendor source →

Stax Payments experienced a minor incident on April 16, 2026 affecting Web Applications and Scheduled Payments and 1 more component, lasting 21h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 04:43 PM UTC
Resolved
Apr 17, 2026, 01:51 PM UTC
Duration
21h 8m
Detected by Pingoru
Apr 16, 2026, 04:43 PM UTC

Affected components

Web ApplicationsScheduled PaymentsStax APISettlements, Fees, and Payouts

Update timeline

  1. investigating Apr 16, 2026, 04:43 PM UTC

    We are aware of system stability issues and teams are actively working to resolve the issue.

  2. monitoring Apr 16, 2026, 05:21 PM UTC

    The system has been stabilized and we are continuing to monitor.

  3. resolved Apr 17, 2026, 01:51 PM UTC

    This incident has been resolved.