Stax Payments incident

System Stability Issues

Resolved after 21 hours 8 minutes, affecting Web Applications and Scheduled Payments and 1 more, on April 16, 2026.

monitoring Apr 16, 2026, 05:21 PM UTC

The system has been stabilized and we are continuing to monitor.

Started
Apr 16, 2026, 04:43 PM UTC
Resolved
Apr 17, 2026, 01:51 PM UTC
Duration
21h 8m
Detected by Pingoru
Apr 16, 2026, 04:43 PM UTC

Affected components

Web ApplicationsScheduled PaymentsStax APISettlements, Fees, and Payouts

Update timeline

  1. investigating Apr 16, 2026, 04:43 PM UTC

    We are aware of system stability issues and teams are actively working to resolve the issue.

  2. monitoring Apr 16, 2026, 05:21 PM UTC

    The system has been stabilized and we are continuing to monitor.

  3. resolved Apr 17, 2026, 01:51 PM UTC

    This incident has been resolved.

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