SolarWinds Observability incident

Delayed Data Ingestion EU-01

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on September 15, 2025 affecting Logs, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 01:14 AM UTC
Resolved
Sep 15, 2025, 02:02 AM UTC
Duration
47m
Detected by Pingoru
Sep 15, 2025, 01:14 AM UTC

Affected components

Logs

Update timeline

  1. investigating Sep 15, 2025, 01:14 AM UTC

    We’re currently investigating delay in Logs data ingestion. As a result, new data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

  2. monitoring Sep 15, 2025, 01:50 AM UTC

    A fix for the Logs data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.

  3. resolved Sep 15, 2025, 02:02 AM UTC

    This incident has been resolved.