SolarWinds Observability incident

Degraded Data Ingestion [NA-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on March 13, 2026 affecting Alerting and APM and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 09:04 PM UTC
Resolved
Mar 13, 2026, 10:54 PM UTC
Duration
1h 50m
Detected by Pingoru
Mar 13, 2026, 09:04 PM UTC

Affected components

AlertingAPMLogsDatabase ObservabilityNetwork ObservabilityKubernetes ObservabilityInfrastructure Observability

Update timeline

  1. identified Mar 13, 2026, 09:04 PM UTC

    We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.

  2. identified Mar 13, 2026, 10:02 PM UTC

    We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.

  3. resolved Mar 13, 2026, 10:54 PM UTC

    The data ingestion issue has been resolved and systems are stable. Customers using Node.js APM instrumentation libraries may need to restart these applications to see metrics and trace data.