SolarWinds Observability incident

Delayed Alert Notifications [NA-01]

Resolved after 36 minutes, affecting Alerting, on June 4, 2026.

resolved Jun 04, 2026, 02:01 PM UTC

The issue impacting alert notifications has been resolved. Alerts are now being sent as expected. Some customers may have delayed delivery of any alerts that would have been triggered during the incident window.

Started
Jun 04, 2026, 01:25 PM UTC
Resolved
Jun 04, 2026, 02:01 PM UTC
Duration
36m
Detected by Pingoru
Jun 04, 2026, 01:25 PM UTC

Affected components

Alerting

Update timeline

  1. identified Jun 04, 2026, 01:25 PM UTC

    Starting at 12:33 UTC we noticed higher than normal latency with alerts, resulting in alert delivery being delayed. We've identified the issue causing delays in alert delivery and are working on a fix. Some alerts may still be delayed in the meantime. Next update in 1 hour.

  2. monitoring Jun 04, 2026, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 02:01 PM UTC

    The issue impacting alert notifications has been resolved. Alerts are now being sent as expected. Some customers may have delayed delivery of any alerts that would have been triggered during the incident window.

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