SolarWinds Observability incident

Degraded Web Interface NA-01

Resolved after 1 hour 2 minutes, affecting Network Observability, on June 29, 2026.

resolved Jun 29, 2026, 12:13 PM UTC

The web interface issues have been resolved and services have returned to normal operations.

Started
Jun 29, 2026, 11:11 AM UTC
Resolved
Jun 29, 2026, 12:13 PM UTC
Duration
1h 2m
Detected by Pingoru
Jun 29, 2026, 11:11 AM UTC

Affected components

Network Observability

Update timeline

  1. investigating Jun 29, 2026, 11:11 AM UTC

    We’re currently investigating degraded performance in the web interface. Some customers may experience intermittent UI errors, or missing monitoring data on the home page. We’ll provide another update within the hour.

  2. identified Jun 29, 2026, 11:41 AM UTC

    We’ve identified the cause of the web interface degradation and are working on a fix. Intermittent UI errors, and missing monitoring data may still affect some customers. Next update in 1 hour.

  3. monitoring Jun 29, 2026, 12:03 PM UTC

    A fix has been implemented for the web interface issues, and we’re actively monitoring to ensure full recovery. Some customers may still experience intermittent UI or dashboard issues as systems stabilize. We’ll provide an update within the hour.

  4. resolved Jun 29, 2026, 12:13 PM UTC

    The web interface issues have been resolved and services have returned to normal operations.

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