SolarWinds Observability incident

Degraded Data Ingestion [NA-01 and EU-01]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on October 31, 2025 affecting Alerting and Logs, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 02:26 AM UTC
Resolved
Oct 31, 2025, 03:56 AM UTC
Duration
1h 29m
Detected by Pingoru
Oct 31, 2025, 02:26 AM UTC

Affected components

AlertingLogs

Update timeline

  1. investigating Oct 31, 2025, 02:26 AM UTC

    We are currently investigating an issue with [Logs] data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

  2. investigating Oct 31, 2025, 02:46 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 31, 2025, 03:03 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 31, 2025, 03:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 31, 2025, 03:56 AM UTC

    This incident has been resolved.