SolarWinds Observability incident

Degraded Digital Experience Monitoring [Washington DC AWS]

Minor Resolved View vendor source →

SolarWinds Observability experienced a minor incident on March 9, 2026 affecting DEM, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 07:43 PM UTC
Resolved
Mar 09, 2026, 08:04 PM UTC
Duration
20m
Detected by Pingoru
Mar 09, 2026, 07:43 PM UTC

Affected components

DEM

Update timeline

  1. identified Mar 09, 2026, 07:43 PM UTC

    We’ve identified the issue causing degraded Digital Experience Monitoring and are implementing a fix. Customers may experience degradation of synthetic checks & alerts from the affected regions. We’ll provide another update in 1 hour.

  2. monitoring Mar 09, 2026, 07:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 09, 2026, 08:04 PM UTC

    The Digital Experience Monitoring issue has been resolved. Affected probes are now stable and running synthetic checks as expected. Missed synthetic checks during the affected window will not be re-run and may show as missing in the dashboards.